Skyrel Corporation ("Skyrel", "we", "our", or "us") is a company based in India that offers software-as-a-service (SaaS) products through its website https://www.skyrel.com. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By using our services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect several types of information to provide and improve our services:
1.1 Personal Information
- Name
- Email address
- Contact number
- Company name
- Billing and payment information
- Job title or role
1.2 Account and Usage Information
- Login credentials
- Subscription plan details
- Preferences and settings
- Actions taken within the application
- IP address
- Browser type and version
- Device information
- Operating system
1.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance user experience, analyze trends, administer the website, and gather demographic information.
1.4 Information from Third Parties
We may receive data from third-party services such as social media platforms, analytics providers, and payment processors, subject to their privacy policies.
2. How We Use Your Information
We use the collected information for the following purposes:
- To provide, maintain, and improve our services
- To process transactions and manage subscriptions
- To send administrative emails and service updates
- To provide customer support and respond to inquiries
- To personalize user experience
- To detect, prevent, and address technical issues or security breaches
- To comply with legal obligations
3. Legal Basis for Processing (For Users in the EU)
We process personal data under the following legal bases:
- Your consent
- Contractual necessity
- Compliance with legal obligations
- Legitimate interests
4. Sharing and Disclosure of Information
We do not sell your personal information. We may share information in the following circumstances:
- With Service Providers: For hosting, payment processing, analytics, email delivery, and customer support
- With Legal Authorities: If required by law or in response to legal process
- With Affiliates and Partners: Subject to confidentiality agreements
- In Business Transfers: In the event of a merger, acquisition, or sale of assets
5. Data Retention
We retain your personal data as long as your account is active or as needed to provide our services. We may also retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.
6. Data Security
We implement appropriate technical and organizational measures to safeguard your data, including:
- Encryption of sensitive data
- Secure data storage and transfer
- Access controls and authentication procedures
- Regular security audits and vulnerability assessments
7. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access your personal information
- Correct inaccuracies
- Request deletion of your data
- Restrict or object to processing
- Withdraw consent at any time
- Data portability
To exercise these rights, please contact us at support@skyrel.com.
8. International Data Transfers
Your information may be transferred to and maintained on servers located outside your jurisdiction. By using our services, you consent to the transfer of information to countries outside your residence, including India, where data protection laws may differ.
9. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that a child has provided us with personal data, we will take steps to delete such information.
10. Third-Party Links
Our services may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically. When we do, we will revise the "Effective Date" at the top of this page. We encourage you to review this policy regularly to stay informed.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Skyrel Corporation
Email: support@skyrel.com
Website: https://www.skyrel.com
